House clearances and large donations

Thank you for thinking of Prama when donating your goods.

Please note that we are charged for disposing of unsalable items, so we respectfully request that donated goods are in a clean and saleable condition.

If you are donating a large item or a number of items, we may ask to come and view the items first so we can advise what we can and can’t take.  

We will then arrange the best time to collect with you.  We can liaise with estate agents, solicitors or family members if you prefer.

Please contact 01202 896860 to make arrangements.

Restricted Items

We can only accept upholstered items if there is a label attached that lets us know it meets UK safety standards.

Mattresses and upholstered bed bases have to be in a good clean condition with no rips, tears or stains. The items must also have a fire label sewn in, which refers to BS7177 - this is the British safety specification for resistance to ignition of mattresses, divans and bed bases 

FIRE SAFETY LABELS

There are two versions of fire label. They are permanent and will be sewn into or stapled to the item. Unfortunately we cannot accept items where the labels are not on each individual item. The fire label may be on any external surface of the item including underneath removable seating and cushions.

ITEMS WE CANNOT SELL

Furniture and Housewares

  • Upholstered furniture without a fire label including items without labels that are part of donated sets and reupholstered furniture

  • Upholstered furniture with large tears or damage

  • Furniture with missing parts or damage that may make the item unsafe

  • Veneered wood furniture with damage to the veneer exposing the inner wood

  • Candles without instructions

Electrical Items

  • Electric blankets

  • Electric showers

  • Sunbeds and tanning equipment

  • Waste disposal units

  • Power tools without instructions

  • Refrigerators - selected BEKO models

Heating and Cooking

  • Gas appliances (mains or bottled)

  • Gas cookers

  • Ovens with glass fronts/doors

  • Oil filled radiators (not supplied with a thermostat)

  • Oil heaters (mobile)

  • Storage heaters hardwired

  • Oil and gas Agas

  • Gas or paraffin heaters or gas cylinders

Sports and Safety Equipment

  • Bicycles

  • Buoyancy aids, inflatable dinghies

  • Water safety aids such as arm bands, life jackets we cannot guarantee their effectiveness

  • Safety helmets, riding hats, crash helmets

  • Motorcycle visors or goggles, protective knee or elbow pads

  • Cycle helmets

  • Safety harnesses of any sort

  • Firefighting equipment

Weapons

  • Knives

  • Swords, sword stocks, crossbows

  • Guns and ammunition

  • Imitation or toy guns

Children's Equipment/Toys

  • Children's car seats

  • Prams, pushchairs and buggies that don’t have the BS EN 1888 label

  • Highchairs

  • Cots, carry cots, playpens

  • Toys without a CE mark

  • Children’s outer garments (coats, anoraks, all-in-one suits) with drawstring hood or neck up to 34” or 86cms chest cannot be sold as they are potentially dangerous

  • Broken toys

  • Magnetic toys

Software and Hardware

  • Home recorded DVDs, video and audio tapes

  • Home recorded computer games and software on recordable CDs and DVDs

  • Computers & Laptops (Data Protection)

Miscellaneous

  • Personal appliances such as shavers, foot spas, etc. (unless unused and in with original sealed box)

  • Duvets and pillows that have been used

  • Medical equipment and medicines including vitamins

  • Perishable goods, food and drink (except new goods)

  • Partially used cosmetics and toiletries

  • Alcohol

  • Prescription spectacles – it is also recommended the sunglasses are a reputable brand to ensure that British Standards are met

  • Cleaning agents, solvents and adhesives

  • Ivory

  • Petrol or diesel fuelled garden tools such as lawn mowers

  • Mobile Telephones

  • Fruit flavoured or shaped erasers

  • Real Fur – including hats, gloves or scarves

  • Knickers, pants, socks unless new

  • Pornographic material

  • Firearms and explosives

 

Our Vision

A world where no-one is unfairly disadvantaged or excluded because of age or infirmity and where every person can enjoy life as they age.

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Prama's staff retention rate is second to none

Poole Conversation

It’s not often that you get the Assistant Chief Constable, the Mayor, the hospital Chief Executive, the Leader of the Council, the Principal of the College and numerous other movers and shakers in one room with representatives from churches, voluntary groups, business and statutory sectors for a big conversation on working together.

However that’s what happened on Wednesday 29th June at Poole’s Thistle Hotel, as over 150 of the towns leaders, influencers and charities (including Prama) and churches came together for the Poole Conversation. The first event of its kind in the area, celebrated over 300 current activities that the churches of Poole are already running in the town thanks to over 200,000 volunteer hours!  This strategic conversation had the aim of looking at what still needed to be done to properly care for our communities and how we can use all the available resources of faith, voluntary, business, and statutory sectors to make things happen on the ground.

Speaker Group with Steve Robinson

Debra Green OBE from national charity Redeeming Our Communities (ROC) was asked by Jackie Leswell, the chair of Churches Together in Poole, to come and facilitate this conversation.  ROC have run over 150 of these across the country and have huge experience of working with the police and other partners to bring change to individual lives.

So, with the support of local charities Prama and Livability, the invitations went out to all sectors to join in. The Faithworks Wessex team undertook an audit of existing church activity in the community that showed a plethora of community help including at least 20 parent and toddler groups with 900 attending regularly and 13 lunch clubs with over 325 attendees.

The conversation asked “what are the gaps and big issues facing the town?” “What projects could meet those gaps?” and “What resources have we got to meet them?”

The aim was not just to talk, but to identify and prioritise projects that the attending organisations could achieve together and meet a real need for the people of Poole with the minimum of cost and red tape.

Steve Robinson, CEO of local charity Prama, the lead sponsor of the event said “In such a confusing national situation I see this is a ray of hope. We have to confront the realities of ever-reducing social care funding trying to meet ever-growing need within our communities -particularly in issues of ageing, loneliness and social exclusion. To have a day like this, where key strategic leaders and folk from the grass-roots are committing to work together, is an excellent model for the future”.

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Prama is a trading name of Pramacare, a Christian-based Dorset charity, providing care and support services.
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