Why choose PramaCare?

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and the Pandemic 

The last year has given all care providers a steep learning curve.  Thanks to the diligent work of our care support workers we actually grew our capacity to help people who were shielding and isolating. Our staff are rigorously trained in infection control and during a challenging time for our clients, we kept providing our 'outstanding' caring service.  

Prama has also been supporting the NHS and BCP council by offering free help to people coming home from hospital. 

PramaCare is a not-for-profit Christian charity based in Dorset. Prama was launched the late Dr Chris Moran 1982, initially to offer help at home to recently-discharged hospital patients. Support was provided at that time from a few local church volunteers but since then the Prama family has grown and developed. We now employ almost 300 staff across Dorset: in our Head Office in Poole, our Training and Development Centre in Kinson, our charity shops across the area and, of course, out in the community supporting individuals and running groups and activities.

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Values at our core

We are recognised by the Care Quality Commission as providing high quality care, having achieved a "GOOD" rating overall and in all areas of inspection - except for Care, where they rated us "OUTSTANDING".  We invest heavily in the training and support of our staff, knowing that they are the people who matter most to those who use our services. However, the first step is to ensure that every member of the team is someone we would be delighted to have caring for our own families. To that end we hold firm to our founding values of  Compassion, Helpfulness, Respect, Integrity, Sensitivity and Trustworthiness.


As part of the Prama Foundation family of charities, we offer subsidised care to some of our clients, and the PramaLife charity offers wide range of community activities for older people.  Our aim is to provide support  services which  tackle social isolation and lead to increased personal independence, self-sufficiency and dignity, including age-friendly and dementia-friendly clubs, carers’ support groups, community based activities and inter-generational activities.  

The vision of the Prama Foundation is of a world where no-one is unfairly disadvantaged or excluded due to age or infirmity and where everyone can enjoy life as they age.  The foundations is actively involved in networks and groups that work towards this aim, including the Age-Friendly Communities programme,  Aging Well without Children and the United Nations Rights of the Older Person development group.


The people who care for you

We recruit for values and character and train for excellence. The first step is to ensure that every member of the team is someone who we would be delighted to have caring for our own families.


We then use our own in-house training team to teach the specific skills and procedures necessary to enable high quality care. Ongoing supervision and observations, together with specialist training modules, ensure that everyone is fully equipped to meet your needs.


We think good relationships help people thrive, so we aim to provide a consistent care team wherever possible, so that you get to know the people who are supporting you and they get to understand all about you and what make life good for you.


As you would expect, all our staff are DBS-verified as being suitable to work in care and references from previous employers have been fully checked. We have clear policies and procedures in place to keep everybody safe.


You will have a key-worker who will be one of your regular team, a locality care manager who develops your care plan and a Registered Service Manager who oversees all your care. We make sure you are in good hands - and our friendly Care Centre team are happy to help with any queries.