House clearances and large donations

Thank you for thinking of Prama when donating your goods.

Please note that we are charged for disposing of unsalable items, so we respectfully request that donated goods are in a clean and saleable condition.

If you are donating a large item or a number of items, we may ask to come and view the items first so we can advise what we can and can’t take.  

We will then arrange the best time to collect with you.  We can liaise with estate agents, solicitors or family members if you prefer.

Please contact 01202 896860 to make arrangements.

Restricted Items

We can only accept upholstered items if there is a label attached that lets us know it meets UK safety standards.

Mattresses and upholstered bed bases have to be in a good clean condition with no rips, tears or stains. The items must also have a fire label sewn in, which refers to BS7177 - this is the British safety specification for resistance to ignition of mattresses, divans and bed bases 

FIRE SAFETY LABELS

There are two versions of fire label. They are permanent and will be sewn into or stapled to the item. Unfortunately we cannot accept items where the labels are not on each individual item. The fire label may be on any external surface of the item including underneath removable seating and cushions.

ITEMS WE CANNOT SELL

Furniture and Housewares

  • Upholstered furniture without a fire label including items without labels that are part of donated sets and reupholstered furniture

  • Upholstered furniture with large tears or damage

  • Furniture with missing parts or damage that may make the item unsafe

  • Veneered wood furniture with damage to the veneer exposing the inner wood

  • Candles without instructions

Electrical Items

  • Electric blankets

  • Electric showers

  • Sunbeds and tanning equipment

  • Waste disposal units

  • Power tools without instructions

  • Refrigerators - selected BEKO models

Heating and Cooking

  • Gas appliances (mains or bottled)

  • Gas cookers

  • Ovens with glass fronts/doors

  • Oil filled radiators (not supplied with a thermostat)

  • Oil heaters (mobile)

  • Storage heaters hardwired

  • Oil and gas Agas

  • Gas or paraffin heaters or gas cylinders

Sports and Safety Equipment

  • Bicycles

  • Buoyancy aids, inflatable dinghies

  • Water safety aids such as arm bands, life jackets we cannot guarantee their effectiveness

  • Safety helmets, riding hats, crash helmets

  • Motorcycle visors or goggles, protective knee or elbow pads

  • Cycle helmets

  • Safety harnesses of any sort

  • Firefighting equipment

Weapons

  • Knives

  • Swords, sword stocks, crossbows

  • Guns and ammunition

  • Imitation or toy guns

Children's Equipment/Toys

  • Children's car seats

  • Prams, pushchairs and buggies that don’t have the BS EN 1888 label

  • Highchairs

  • Cots, carry cots, playpens

  • Toys without a CE mark

  • Children’s outer garments (coats, anoraks, all-in-one suits) with drawstring hood or neck up to 34” or 86cms chest cannot be sold as they are potentially dangerous

  • Broken toys

  • Magnetic toys

Software and Hardware

  • Home recorded DVDs, video and audio tapes

  • Home recorded computer games and software on recordable CDs and DVDs

  • Computers & Laptops (Data Protection)

Miscellaneous

  • Personal appliances such as shavers, foot spas, etc. (unless unused and in with original sealed box)

  • Duvets and pillows that have been used

  • Medical equipment and medicines including vitamins

  • Perishable goods, food and drink (except new goods)

  • Partially used cosmetics and toiletries

  • Alcohol

  • Prescription spectacles – it is also recommended the sunglasses are a reputable brand to ensure that British Standards are met

  • Cleaning agents, solvents and adhesives

  • Ivory

  • Petrol or diesel fuelled garden tools such as lawn mowers

  • Mobile Telephones

  • Fruit flavoured or shaped erasers

  • Real Fur – including hats, gloves or scarves

  • Knickers, pants, socks unless new

  • Pornographic material

  • Firearms and explosives

 

Our Vision

A world where no-one is unfairly disadvantaged or excluded because of age or infirmity and where every person can enjoy life as they age.

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Prama is a trading name of Pramacare, a Christian-based Dorset charity, providing care and support services.
All rights reserved. Registered Charity Number 801967

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